software development freeware
Help Desk Freeware: Improving Effectiveness On A Restricted Financial Plan
The word “freeware” tends to get a bad rap in helpdesk technology conversations because of the association with sketchy downloadable files that put damaging spyware and even viruses on your computer. To secure the best freeware you first need to research the background of the company offering your company the resource.
More than likely, if it’s a freeware download from Microsoft or Apple, you can trust those programs because the developers are high-profile companies.
Question is, how do you proceed with companies that you haven’t heard about previously? Is there a way to increase safety before downloading applications from companies that are not industry leaders?
Absolutely
How to increase safety within which freeware you do or do not use is the purpose of this article. Points covered will include.
- Looking for “trust symbols”
- Research before implementation
- Review testimonials
- Better Business Bureau (BBB) information
“Trust symbols” on the Website involved with your freeware is a great thing to find. These are badges, links, or buttons from third party associations that guarantee the visitor that the software is 100% legit. One such company is TRUSTe, an Internet privacy services provider that promotes online safety and trust and ensures the software won’t violate web site privacy. Verisign is another option and provides SSL certification.
Another way to make sure help desk freeware won’t have you wiping out your hard drive at 3 a.m. is to simply perform your due diligence on the company. If a software developer doesn’t have the brand recognition of an Apple or Microsoft, look them up online. Viruses and violations of privacy are less likely to be issues of concern in companies that have been available on the Web for years rather than months or even days.
Google the company and include the word “testimonials” to find customer comments about their experience in doing business with the company in question.
Review customer complaints easily by contacting the Better Business Bureau (BBB) and finding out what information they may have about the company. Also, look for the BBB seal on the company’s web site – Knowing that a business is approved by the BBB will help to put your mind at ease before continuing down the track of doing business together.
*** Reliable help desk freeware is available from where? ***
Spiceworks.com download of help desk freeware will have you tracking tickets by both user and asset, scheduling due dates and a lot more all for free. As if that is not enough, free support is also available from Spiceworks.com in the form of phone, eMail and a network community of over 1,200,000 IT pros.
About the Author
Get Spiceworks’ help desk management software resources now!
What is a some good freeware for creating games in C++?
I want to write my own simple game, to get familiar with game development. I already know how to code, im just looking for some free software to start off with.
lol “what is a some good”… maybe I should have re-read that before I hit post
Can you write the code for XNA in C++? I thought XNA used C#?
There is microsoft XNA and I think but I’m not sure can be done in any language supported by the .net framework. However, only C# is officially supported At least according to wikipedia. There are also a couple of libraries like SDL and Allegro. For 3D there is GPL.
Have you considered flash? The SDK for flash is free and to some extend open source. Only if you need the flash development environment do you pay for flash. It is a lot easier to make games in flash.
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